Refund policy
Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return:
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The item must be in the same condition as received
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Unused and in original packaging
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Proof of purchase is required
How to Start a Return
To request a return, contact us at:
📧 rushikeshimp29@gmail.com
Important:
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Please contact us before sending any item back
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Returns sent without prior approval will not be accepted
If your return is approved, we will provide instructions on how to proceed.
Damaged or Incorrect Items
We pack every order with care and attention.
Please inspect your order upon delivery. If you receive:
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A damaged item
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A defective product
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The wrong item
👉 Contact us immediately (within 48 hours of delivery) with clear photos or videos.
We will review the issue and assist you accordingly.
Non-Returnable Items
We do not accept returns for:
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Used products
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Change of mind
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Minor variations (color/design differences)
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Sale items or gift cards
Exchanges
We do not offer direct exchanges.
If needed, you can return the item (if eligible) and place a new order.
Refunds
Once your return is received and inspected:
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We will notify you about approval status
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If approved, the refund will be processed to your original payment method
⏱️ Refund processing time: 5–10 business days
(Bank processing may take additional time)
Contact
For any return or refund questions, contact:
📧 rushikeshimp29@gmail.com